Due to the increase in fraudulent chargebacks, we’ve experienced throughout the entire duration of the pandemic we’ve hired a collections agency to put all fraudulent chargebacks into collections. All accounts in collections will also receive a 10% late fee every month. Also, all *NEW* customers will be charged upon booking no matter how far out you book.

Customers can now conveniently design and book their cleaning plan 24/7 via our website or by contacting us via call, SMS, WhatsApp, or email between 7:00 am – 9:00 pm Mondays to Sundays.

Payment is due at the time of booking. This is to ensure your day and time are reserved. This may seem inconvenient and unorthodox for a service company. However, due to fraudulent billings in the past, we’ve changed to this standard to ensure all cleanings are paid for before service. 

Service reliability is extremely important because we reserve a time, especially for you.

• If you cancel before 48 hours you will receive a full refund to the payment information on file.
• If you cancel within 48 hours of your booking, your booking is credited to your account to use whenever you’d like. 
• If you cancel within 24 hours, it is a non-refundable full charge. 

We do not charge for rescheduling if it is done before 48 hours of your original booking. Please see our Cancellation & Refund FAQ for further information.

Here is a list of areas we frequently service. If you don’t see your area, no worries! We don’t want to make a gigantic list, just enough for you to get a general idea of where we travel 😊

1. Tequesta
2. Jupiter Farms
3. Jupiter
4. Palm Beach Gardens
5. Juno Beach
6. North Palm Beach
7. West Palm Beach
8. Royal Palm Beach
9. Downtown
10. Palm Beach
11. Lake Clarke Shores
12. Wellington
13. Atlantis
14. Hypoluxo
15. Ocean Ridge
16. Boynton Beach
17. Delray Beach
18. Highland Beach
19. Boca Raton
20. Parkland
21. Coral springs
22. Coconut Creek
23. Lighthouse Point
24. Deerfield Beach
25. Pompano Beach

We schedule the jobs in an order that requires the least amount of drive to help maintain low prices and avoid trip fees. Please allow us a 90–120-minute window to deal with traffic, parking & other surprises.

We reserve the right to deny &/or terminate service because of safety concerns, inappropriate or uncomfortable situations, Weapons on-premises, severe clutter & disconnected utilities.Our employees have the choice to leave if the home is in an extremely unsanitary condition or if they feel unsafe/threatened.

If you book a cleaning online that is unreasonable, the cleaners may refuse service on the spot & you will be charged the cancellation fee.

We ask that you be considerate with your cleaners, they are great people & want to do a good job for you, but sometimes get stressed by how they are being treated or being told what to do, causing them to be uncomfortable in your home & distracting them from doing the best job for you, if you have an issue with anyone on the team please call our office immediately & we will handle it.

We have built our business by providing our clients with the best possible service available, still, we realize that we are human, and things will from time to time get missed, should this happen email or call us within 24 hours & we will rectify the error at no charge.

For liability reasons, our employees do not use ladders or move objects or furniture more than 35 pounds to protect them from injury. If you would like to clean behind heavy objects, please move before cleaning.

We usually send solo cleaners, occasionally more cleaners may be needed due to the complexity of work or a busy schedule. We do our best to limit the rotation of cleaners in your home while still providing sufficient cross-training to our cleaning technicians. Our employees have been rigorously background screened & drug tested before working with us, you can rest assured all our staff have integrity & are held accountable.

Our prices are very competitive & lower than franchise cleaning companies, our service has better quality & higher standards.

Be aware of many “cleaning companies” who clean homes illegally because they have not taken the steps necessary to become a legitimate business, they don’t carry any insurance to protect the homeowner’s possessions & their employees in case of injury; many also pay them under the table, because of this, they can offer lower prices, the problem here is that clients have no recourse for compensation from these companies if their belongings are broken or stolen or if the maids damage you granite counter-top or your hardwood floor.

No, our rates are calculated by the information you provide on our booking page or to our client care specialists. We provide some of the lowest rates in the industry.

We offer flat rate pricing in our services based on the number of rooms & bathrooms or square footage of your home.

We also offer an hourly rate of $60/per cleaner with a minimum of 3 hours (2 cleaners for 1.5 hrs) for $180.

We give flat rate prices based on years of experience; we reserve the right to adjust the price based on the actual condition of the house upon arrival.

We will contact the client to discuss price or service revisions if the cleaning time differs drastically from the original bid.

If we are unable to mutually agree on the price adjustments, the crew will have to leave & you will be charged the cancellation fee.

There are no contracts ever, you can cancel whenever you want.

We clean your office like we clean your home, with every attention to detail, the focus of this work is to keep your work environment clean, organized & functional. Our cleaning teams work in offices of any size, accommodating various schedules & specific cleaning needs.

We remove all evidence of construction, plaster, stucco, paint, stickers dust & drywall mud.

We guarantee that we will not only be competitive in terms of cost but also the best-qualified contractor for the task at hand.

We provide Contractors & builders with all the cleaning services they require for new construction projects, from rough cleans to final cleans.

If you are booking a Move-Out or Move-In clean, rest assured that our all-inclusive service will cover everything you need. This package is our most comprehensive one and includes four EXTRA services that can be added to any level of cleaning. These services include inside the oven, inside the refrigerator, and cabinets, as well as wash clean all windows. We aim to turn the house back to its original state, making it ready for new occupants.

Do’s:

Regular cleaning plus:

1. Cleaning of baseboards
2. Cleaning of light switches & door handles
3. Detailed dusting
4. Polishing of backsplashes & faucet fixtures
5. Light organization of all rooms (for detailed organization, please select the add-on service)
6. High-detail areas will receive an additional hour of cleaning

Don’ts:

No EXTRAS/ ADD-ONs are included in this cleaning plan. They must be selected for an additional cost.

Do’s

KITCHEN:

1. Clean countertops
2. Dust cabinet fronts
3. Sanitize sink & fixtures
4. Clean stovetop

BATHROOMS:

1. Scrub tub/shower & fixtures
2. Clean countertops
3. Sanitize sinks & fixtures
4. Clean mirrors
5. Sanitize toilets & toilet areas

ALL ROOMS:

1. Tidy up bed
2. Dust nightstand & bedframes
3. Dust windows, sills & frames
4. Mop & vacuum floors

Don’ts:

No EXTRAS/ ADD-ONs are included in this cleaning plan. They must be selected for an additional cost.

• Standard Cleaning

It is our most popular service, a commonly requested service for families, and busy professionals who want to enjoy quality time, we keep your home fresh & clean.

• Deep Cleaning

Ideal for homes that have gone months without being cleaned or have NOT been professionally cleaned in a while. This service includes standard cleaning plus interior window cleaning & sills, detail blinds & detail baseboards.

• Move In/Out Cleaning

This service is extremely thorough top to bottom, designed to prepare a home for a new tenant. This service includes the standard cleaning plus inside the kitchen cabinets, inside the oven & fridge, interior windows & sills, detail blinds & detail baseboards.

RSVP Property Services Inc. recommends a deep clean for all first-time cleaning. It provides us with additional time to clean areas that may have been missed during past regular cleanings. After the initial deep clean, most customers opt for a standard 2-hour clean.

Areas that are often left cluttered will have the added time for proper organization. Some areas that are often left unorganized are pantries, bedroom closets, bathroom counters, entryways, kitchen counters, etc.

When you book online be sure to select the current level of cleanliness of your home. This ensures the proper amount of time is allocated to cleaning your home during your scheduled booking. Improper booking information will require you to reschedule at full rate.

Your price for cleaning is based on the maids focusing all their time on cleaning, we ask that you take a few minutes to tidy up to allow the maids easy access to the areas/surfaces to be cleaned: floors, counter-tops, tabletops, removing dirty dishes from kitchen sinks, etc.

If you’d like our maids to do these tasks for you, call the office in advance so your cleaning fee can be adjusted for the additional time.

Recurring discounts start AFTER the first cleaning service.

If you skip cleanings so that your cleaning’s frequency is lower than what you were set up for, your price will be increased to the pricing level for the lower frequency.

We offer the following discounts for recurring service:

• Weekly 20% off
• Every 2 weeks 15% off
• Every 3 weeks 10% off
• Every 4 weeks 10% off

*Note we don’t offer recurring discounts for hourly cleaning or Airbnb cleaning.

If you love our service & we hope you do, please refer a friend to us. You will receive $30 credit & your friend will get $30 off on their first cleaning.

Client keys are coded & stored inside a locked cabinet to which only the managers of Queen Bee Cleaning Service have access.

In the event, that the client chooses to leave a door unlocked or place a key under a mat or any other unsecured place for the cleaners to enter the home, Queen Bee Cleaning Service will not be held liable for any damages or theft to the client’s home.

Upon termination/cancellation of services, Queen Bee Cleaning Service shall return any client key(s) in its possession no later than 48 hours after termination of services or the next business day.

If your home is equipped with a security system, please ensure that it is in the off position or call our office with the code & proper directions for use. If the code should change, please let us know so you do not incur a lockout charge.

RSVP Property Services Inc. customers enjoy the benefits of a full contingent liability insurance of $1,000,000 & a $10,000 fidelity bond.

This means that the insurance protects not only our company and employees but also each of its customers as third parties for such possibilities of breakage & damage.

We run a detailed nationwide background check on all applicants in our hiring process & we are fully licensed, bonded & insured.

Our website is protected by an extended validation SSL certificate issued by COMODO.

Our booking form has its layer of 256-bit security protocol; the credit card transactions are processed by Stripe. 

No credit card numbers are stored in our system, rest assured we take security very seriously.

Our website is protected by an extended validation SSL certificate issued by COMODO.

Our booking form has its layer of 256-bit security protocol; the credit card transactions are processed by Stripe. 

No credit card numbers are stored in our system, rest assured we take security very seriously.

As our customer, we ask that you agree not to solicit or hire any of our cleaning employees to work directly for you.

Our professional cleaners are background checked; their references are verified & have completed comprehensive cleaning training.

Significant time, resources & money are invested in each new employee before we allow them to enter our customer’s homes.

Our first 20 Miles (20 minutes) are FREE. We charge the standard IRS Rate of $0.67 for every mile after 20 miles.